Privacy Policy & Terms of Service

Ratey ("we", "us", or "our") is committed to protecting your privacy and providing clear terms for using our service. This document contains both our Privacy Policy and Terms of Service.

1. Privacy Policy

1.1 What We Collect

• Authentication data (via Kinde): email address and user ID
• Rating data you enter: names, ratings, reviews, dates, notes, etc.
• Payment details (via Stripe): we do not store your credit card info ourselves—payments are securely processed by Stripe
• Usage data (optional analytics): app usage and error logs to improve your experience

1.2 How We Use Your Data

• Allow you to securely log in
• Store and manage your rating data
• Provide statistics and insights based on your data
• Handle payments and manage access to Premium features
• Improve the app and fix bugs

We never sell your data.

1.3 Data Storage

• A secure MySQL database
• Backend servers with industry-standard security
• Encrypted communication (HTTPS)

Only authorized personnel may access stored data for maintenance, debugging, or moderation purposes.

1.4 Third-Party Services

• Kinde for authentication
• Stripe for payment processing
• [Optional: add analytics or error tracking tools here if you use any]

These services may process your data according to their own privacy policies.

1.5 Your Rights (GDPR & General)

• Request access to your data
• Request deletion of your data
• Withdraw consent (e.g., cancel your account)

To exercise these rights, contact us at: [your email here]

1.6 Children's Privacy

Ratey is not intended for children under 13 (or the applicable age in your country). We do not knowingly collect data from minors.

1.7 Changes to This Policy

We may update this policy as Ratey evolves. Major changes will be communicated clearly via the app or website.

1.8 User Content & Moderation

Users may upload content (such as text or images) to Ratey. You remain the owner of your uploaded content, but by using the service you grant us a limited right to store and process it in order to operate and maintain the app.

To ensure the safety and legality of our platform, we reserve the right to automatically or manually review uploaded content if we suspect it violates our Terms of Service (for example, illegal, pornographic, or abusive material). We do not access or review your data for any other purpose, and we handle all reviewed data confidentially.

2. Terms of Service

2.1 Using Ratey

• Use the app only to manage your own ratings and not abuse it (e.g., no spam, hacking, or reverse engineering)
• Provide accurate and truthful information
• Be responsible for your account security

2.2 Liability

Ratey is provided "as is." While we strive to keep it secure and reliable:

• We are not liable for any loss of data, inaccurate statistics, bugs, or financial damage arising from your use of the app.
• Use of Ratey is at your own risk.
• As a single developer project, there may be occasional bugs or technical issues.

2.3 Service Availability

We reserve the right to modify, pause, or discontinue the app at any time, temporarily or permanently. We are not obligated to maintain all features indefinitely.

2.4 Payments

Premium payments are handled via Stripe. Refunds are limited—please contact us at [your email here] if you encounter any issues.

2.5 Account Termination

We reserve the right to block or delete accounts in case of abuse or violation of these terms. This includes accounts that upload or share prohibited content.

2.6 Changes to Terms

We may update these terms when necessary. Major changes will be communicated via the app or website.

2.7 Prohibited Content

You may not upload, store, or share any of the following through Ratey:

• Pornographic, sexually explicit, or adult material
• Illegal content (including copyrighted or harmful material)
• Content that promotes hate, violence, or discrimination

Accounts that violate these rules may be suspended or deleted. We may review or remove content that we believe breaches these terms.